{"id":6944,"date":"2020-12-14T14:54:14","date_gmt":"2020-12-14T12:54:14","guid":{"rendered":"https:\/\/beta.place-to-bee.com\/questions-frequentes\/"},"modified":"2026-10-30T22:30:34","modified_gmt":"2026-10-30T21:30:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/reborn.bee-on.ch\/fr\/faq\/","title":{"rendered":"Questions fr\u00e9quentes"},"content":{"rendered":"<main id='bde-main'><section class=\"bde-f-container-6944-272 bde-f-container placetobee-faq-hero placetobee-sec\"><div class=\"bde-f-container-6944-260 bde-f-container placetobee-hero-blob\"><\/div><div class=\"bde-f-container-6944-261 bde-f-container placetobee-hero-blob2\"><\/div><div class=\"bde-f-container-6944-271 bde-f-container placetobee-in placetobee-faq-hero-in\" data-entrance=\"slideUp\"><p class=\"bde-f-text-6944-262 bde-f-text placetobee-eyebrow\">\nTout n\u2019est pas clair ?\n<\/p><h1 class=\"bde-f-text-6944-263 bde-f-text placetobee-h1\">\nQuestions fr\u00e9quentes\n<\/h1><p class=\"bde-f-text-6944-264 bde-f-text placetobee-lead\">\nTu as des questions, nous avons les r\u00e9ponses. Cherche un mot-cl\u00e9 ou parcours les cat\u00e9gories.\n<\/p><div class=\"bde-f-container-6944-266 bde-f-container placetobee-faq-search\"><div class=\"bde-f-svg-icon2-6944-265 bde-f-svg-icon2 placetobee-faq-search-ico\">\n<svg viewBox=\"0 0 512 512\" fill=\"currentColor\"><path d=\"M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z\"><\/path><\/svg>\n<\/div><div class=\"bde-shortcode-6944-509 bde-shortcode\"><input class=\"placetobee-faq-input\" id=\"placetobee-faq-q\" type=\"search\" placeholder=\"Rechercher une question\u2026 (ex. animaux, tentes, remboursement)\" aria-label=\"Rechercher dans la FAQ\" autocomplete=\"off\"><\/div><\/div><div class=\"bde-f-container-6944-270 bde-f-container placetobee-faq-pills\"><a class=\"bde-f-text-link-6944-267 bde-f-text-link placetobee-tag\" href=\"#general\" target=\"_self\">\nG\u00e9n\u00e9ral\n<\/a><a class=\"bde-f-text-link-6944-268 bde-f-text-link placetobee-tag\" href=\"#portail\" target=\"_self\">\nPortail &amp; application\n<\/a><a class=\"bde-f-text-link-6944-269 bde-f-text-link placetobee-tag\" href=\"#adhesion\" target=\"_self\">\nAdh\u00e9sion\n<\/a><\/div><\/div><\/section><section class=\"bde-f-container-6944-499 bde-f-container placetobee-rules-sec placetobee-faq-sec\"><div class=\"bde-f-container-6944-498 bde-f-container placetobee-in placetobee-faq-grid\"><aside class=\"bde-f-container-6944-289 bde-f-container placetobee-faq-side\"><div class=\"bde-f-container-6944-288 bde-f-container placetobee-rules-sticky\"><p class=\"bde-f-text-6944-273 bde-f-text placetobee-ft-h placetobee-faq-side-h\">\nCat\u00e9gories\n<\/p><nav class=\"bde-f-container-6944-283 bde-f-container placetobee-faq-nav\"><a class=\"bde-f-container-link-6944-276 bde-f-container-link placetobee-faq-nav-a\" href=\"#general\" target=\"_self\"><span class=\"bde-f-text-6944-274 bde-f-text placetobee-faq-nav-t\">\nG\u00e9n\u00e9ral\n<\/span><span class=\"bde-f-text-6944-275 bde-f-text placetobee-faq-count\">\n20\n<\/span><\/a><a class=\"bde-f-container-link-6944-279 bde-f-container-link placetobee-faq-nav-a\" href=\"#portail\" target=\"_self\"><span class=\"bde-f-text-6944-277 bde-f-text placetobee-faq-nav-t\">\nPortail &amp; application\n<\/span><span class=\"bde-f-text-6944-278 bde-f-text placetobee-faq-count\">\n3\n<\/span><\/a><a class=\"bde-f-container-link-6944-282 bde-f-container-link placetobee-faq-nav-a\" href=\"#adhesion\" target=\"_self\"><span class=\"bde-f-text-6944-280 bde-f-text placetobee-faq-nav-t\">\nAdh\u00e9sion\n<\/span><span class=\"bde-f-text-6944-281 bde-f-text placetobee-faq-count\">\n6\n<\/span><\/a><\/nav><div class=\"bde-f-container-6944-287 bde-f-container placetobee-faq-help\"><p class=\"bde-f-text-6944-284 bde-f-text placetobee-faq-help-t\">\nBesoin d\u2019aide ?\n<\/p><p class=\"bde-f-text-6944-285 bde-f-text placetobee-faq-help-p\">\nNotre \u00e9quipe te r\u00e9pond avec plaisir.\n<\/p><a class=\"bde-f-text-link-6944-286 bde-f-text-link placetobee-btn\" href=\"\/fr\/contact\/\" target=\"_self\">\n\u00c9cris-nous\n<\/a><\/div><\/div><\/aside><div class=\"bde-f-container-6944-497 bde-f-container placetobee-faq-body\"><div class=\"bde-f-container-6944-428 bde-f-container placetobee-faq-cat\" id=\"general\"><div class=\"bde-f-container-6944-292 bde-f-container placetobee-faq-cat-head\"><p class=\"bde-f-text-6944-290 bde-f-text placetobee-rule-n\">\nAvant &amp; pendant ton s\u00e9jour\n<\/p><h2 class=\"bde-f-text-6944-291 bde-f-text placetobee-faq-cat-t\">\nG\u00e9n\u00e9ral\n<\/h2><\/div><div class=\"bde-f-container-6944-427 bde-f-container placetobee-faq-items\"><details class=\"bde-f-container-6944-298 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-295 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-293 bde-f-text placetobee-faq-q-t\">\nPourquoi dois-je m\u2019annoncer en arrivant chez un accueillant ?\n<\/span><span class=\"bde-f-text-6944-294 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-297 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-296 bde-f-text placetobee-faq-p\">\nC\u2019est l\u2019une des <a class=\"placetobee-link\" href=\"\/fr\/regles-dor\/\">r\u00e8gles d\u2019or<\/a> de PlaceToBee : un simple bonjour \u00e0 ton arriv\u00e9e et un petit au revoir \u00e0 ton d\u00e9part sont des signes de gratitude envers l\u2019h\u00f4te qui t\u2019offre un emplacement gratuitement. N\u2019oublie pas que tu es chez des producteurs qui sont non seulement tr\u00e8s contents de faire ta connaissance, mais qui souhaitent aussi savoir qui est sur leurs terres.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-304 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-301 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-299 bde-f-text placetobee-faq-q-t\">\nPuis-je remplir mon r\u00e9servoir d\u2019eau et me d\u00e9barrasser de mes d\u00e9chets chez les accueillants ?\n<\/span><span class=\"bde-f-text-6944-300 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-303 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-302 bde-f-text placetobee-faq-p\">\nChez la majorit\u00e9 des accueillants, ce ne sera pas possible, mais certains offrent des infrastructures pour cela. C\u2019est indiqu\u00e9 sur la page de pr\u00e9sentation de l\u2019accueillant sur le portail PlaceToBee. N\u2019oublie pas que les accueillants ne sont pas des campings et qu\u2019ils ont d\u2019autres activit\u00e9s. Ils ont d\u00e9j\u00e0 l\u2019amabilit\u00e9 de t\u2019accueillir gratuitement.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-310 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-307 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-305 bde-f-text placetobee-faq-q-t\">\nComment savoir si un accueillant a encore des places disponibles ?\n<\/span><span class=\"bde-f-text-6944-306 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-309 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-308 bde-f-text placetobee-faq-p\">\nCertains accueillants te demandent de les pr\u00e9venir par t\u00e9l\u00e9phone avant ton arriv\u00e9e. C\u2019est mentionn\u00e9 sur leur page dans le portail. Dans la majorit\u00e9 des cas, tu ne sauras pas s\u2019il reste un emplacement \u00e0 moins d\u2019aller voir sur place. Toutefois, il est tr\u00e8s improbable qu\u2019un accueillant soit complet. Si c\u2019est le cas, passe ton chemin et rends-toi chez un autre accueillant. Merci de respecter cela et de ne pas demander d\u2019exception.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-322 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-313 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-311 bde-f-text placetobee-faq-q-t\">\nL\u2019accueillant s\u2019attend-il \u00e0 ce que j\u2019ach\u00e8te ses produits ?\n<\/span><span class=\"bde-f-text-6944-312 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-321 bde-f-container placetobee-faq-a\"><p class=\"bde-f-container-6944-315 bde-f-container placetobee-faq-p\"><strong class=\"bde-f-text-6944-314 bde-f-text\">\nProfite de ton emplacement \u2013 et soutiens ainsi ton accueillant.\n<\/strong><\/p><p class=\"bde-f-text-6944-316 bde-f-text placetobee-faq-p\">\nNos accueillants sont des producteurs passionn\u00e9s, pas de simples fournisseurs de places de stationnement. Ils investissent tout leur savoir-faire dans des produits r\u00e9gionaux de qualit\u00e9 qu\u2019ils ont \u00e0 c\u0153ur de te faire d\u00e9couvrir.\n<\/p><p class=\"bde-f-text-6944-317 bde-f-text placetobee-faq-p\">\nLe principe est simple et juste : tu explores des produits locaux authentiques et tu soutiens directement ton h\u00f4te. Le panier moyen se situe entre CHF 20.\u2013 et 100.\u2013, afin de maintenir cet \u00e9quilibre b\u00e9n\u00e9fique pour tous. Ensemble, nous encourageons la convivialit\u00e9 et valorisons les tr\u00e9sors de nos r\u00e9gions.\n<\/p><p class=\"bde-f-text-6944-318 bde-f-text placetobee-faq-p\">\n\u2192 <a class=\"placetobee-link\" href=\"\/fr\/regles-dor\/\">R\u00e8gle d\u2019or n\u00b0 2<\/a>\n<\/p><p class=\"bde-f-container-6944-320 bde-f-container placetobee-faq-p\"><em class=\"bde-f-text-6944-319 bde-f-text\">\n<strong>Pense-y :<\/strong> tu peux aussi ramener quelque chose \u00e0 tes proches \u2013 et leur raconter l\u2019histoire qui va avec.\n<\/em><\/p><\/div><\/details><details class=\"bde-f-container-6944-328 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-325 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-323 bde-f-text placetobee-faq-q-t\">\nLes emplacements n\u2019\u00e9tant pas des campings, comment savoir s\u2019ils conviennent \u00e0 mon camping-car, ma caravane\u2026 ?\n<\/span><span class=\"bde-f-text-6944-324 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-327 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-326 bde-f-text placetobee-faq-p\">\nTous nos accueillants PlaceToBee ont re\u00e7u une description d\u00e9taill\u00e9e de ce qui est attendu d\u2019un emplacement (plat, taille\u2026). Tu te retrouveras peut-\u00eatre sur une place en b\u00e9ton, dans l\u2019herbe ou sur du gravier ; entour\u00e9 de machines agricoles ou de b\u00e2timents, au c\u0153ur d\u2019une for\u00eat, au milieu d\u2019une vigne ou \u00e0 c\u00f4t\u00e9 d\u2019un ruisseau. N\u2019oublie pas que tu te trouves sur une exploitation et non sur un terrain de vacances. Les particularit\u00e9s des emplacements et de leur acc\u00e8s sont pr\u00e9cis\u00e9es sur le portail PlaceToBee.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-334 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-331 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-329 bde-f-text placetobee-faq-q-t\">\nQuels types de v\u00e9hicules sont accept\u00e9s chez les accueillants PlaceToBee ?\n<\/span><span class=\"bde-f-text-6944-330 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-333 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-332 bde-f-text placetobee-faq-p\">\nLes v\u00e9hicules qui permettent aux campeurs d\u2019\u00eatre autonomes. Chaque accueillant d\u00e9cide quel type de v\u00e9hicule il accepte ; cette information figure sur sa page de pr\u00e9sentation dans le portail PlaceToBee. <strong>Les tentes ne sont pas accept\u00e9es.<\/strong>\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-340 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-337 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-335 bde-f-text placetobee-faq-q-t\">\nPourquoi les tentes ne sont-elles pas autoris\u00e9es ?\n<\/span><span class=\"bde-f-text-6944-336 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-339 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-338 bde-f-text placetobee-faq-p\">\nChez PlaceToBee, nous avons d\u00e9cid\u00e9 de ne pas autoriser les tentes, car elles ont un impact plus important sur le sol que les v\u00e9hicules. En \u00e9t\u00e9, elles ont tendance \u00e0 br\u00fbler le sol sur lequel elles sont install\u00e9es. Les tentes de toit sont bien entendu accept\u00e9es.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-346 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-343 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-341 bde-f-text placetobee-faq-q-t\">\nMon camping-car est tr\u00e8s grand. Comment \u00eatre s\u00fbr qu\u2019il convient \u00e0 l\u2019accueillant choisi ?\n<\/span><span class=\"bde-f-text-6944-342 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-345 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-344 bde-f-text placetobee-faq-p\">\nChaque accueillant indique quel type de v\u00e9hicule est accept\u00e9 sur ses emplacements. Planifie donc ton itin\u00e9raire en tenant compte de ce crit\u00e8re si ton v\u00e9hicule fait plus de 10 m et\/ou plus de 3,5 tonnes.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-352 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-349 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-347 bde-f-text placetobee-faq-q-t\">\nLes accueillants ont-ils des infrastructures sanitaires \u00e0 disposition ?\n<\/span><span class=\"bde-f-text-6944-348 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-351 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-350 bde-f-text placetobee-faq-p\">\nTes h\u00f4tes sont avant tout des exploitants, agriculteurs, vignerons, etc. Ils ne fournissent donc pas les services que l\u2019on trouve traditionnellement dans les campings. Certains accueillants proposent toutefois des services, list\u00e9s sur leur page de pr\u00e9sentation dans le portail PlaceToBee, parfois contre une petite r\u00e9tribution. Si tu voyages en van, pense \u00e0 prendre des toilettes portables avec toi.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-360 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-355 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-353 bde-f-text placetobee-faq-q-t\">\nMon animal de compagnie voyage avec moi. Est-il accept\u00e9 ?\n<\/span><span class=\"bde-f-text-6944-354 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-359 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-356 bde-f-text placetobee-faq-p\">\nChaque accueillant d\u00e9cide si les animaux de compagnie sont accept\u00e9s ou non. La majorit\u00e9 d\u2019entre eux les acceptent, mais r\u00e9f\u00e8re-toi \u00e0 la page de l\u2019accueillant sur le portail. S\u2019il les accepte, ce symbole est affich\u00e9 :\n<\/p><div class=\"bde-f-container-6944-358 bde-f-container placetobee-faq-icons\"><img decoding=\"async\" class=\"bde-f-image-6944-357 bde-f-image placetobee-faq-icon\" src=\"\/wp-content\/uploads\/Pet.svg\" alt=\"Animaux accept\u00e9s\" loading=\"lazy\"><\/div><\/div><\/details><details class=\"bde-f-container-6944-367 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-363 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-361 bde-f-text placetobee-faq-q-t\">\nPuis-je r\u00e9server mon emplacement \u00e0 l\u2019avance ?\n<\/span><span class=\"bde-f-text-6944-362 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-366 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-364 bde-f-text placetobee-faq-p\">\nIl n\u2019est pas possible de r\u00e9server ta place chez nos accueillants. Ta visite se fait apr\u00e8s un contact pr\u00e9alable avec l\u2019accueillant, en g\u00e9n\u00e9ral la veille ou le jour m\u00eame. R\u00e9f\u00e8re-toi \u00e0 sa fiche dans le portail.\n<\/p><p class=\"bde-f-text-6944-365 bde-f-text placetobee-faq-p\">\nSi toutes les places sont prises ou que l\u2019accueillant ne peut pas t\u2019accueillir, passe ton chemin et va chez le prochain producteur.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-373 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-370 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-368 bde-f-text placetobee-faq-q-t\">\nPourquoi n\u2019est-il pas possible de r\u00e9server \u00e0 l\u2019avance ?\n<\/span><span class=\"bde-f-text-6944-369 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-372 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-371 bde-f-text placetobee-faq-p\">\nTout simplement parce que les accueillants ne sont pas des campings. Ils ne peuvent pas consacrer du temps \u00e0 g\u00e9rer un planning ni \u00eatre joignables en permanence par t\u00e9l\u00e9phone : ils doivent pouvoir continuer \u00e0 travailler en toute ind\u00e9pendance. Les accueillants qui souhaitent \u00eatre avertis par t\u00e9l\u00e9phone avant ton arriv\u00e9e sont signal\u00e9s comme tels dans le portail.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-380 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-376 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-374 bde-f-text placetobee-faq-q-t\">\nPuis-je rester plus de 24 h sur un m\u00eame emplacement ?\n<\/span><span class=\"bde-f-text-6944-375 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-379 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-377 bde-f-text placetobee-faq-p\">\nOfficiellement, non : ainsi, d\u2019autres voyageurs peuvent aussi d\u00e9couvrir cet accueillant et ses produits. Cependant, si tu le demandes \u00e0 ton accueillant et qu\u2019il accepte, tu peux rester plus longtemps. N\u2019oublie pas qu\u2019il n\u2019est ni un camping ni un centre de vacances.\n<\/p><p class=\"bde-f-text-6944-378 bde-f-text placetobee-faq-p\">\nEn revanche, pendant la validit\u00e9 de ton adh\u00e9sion, tu peux revenir autant de fois que tu le souhaites chez un m\u00eame accueillant.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-390 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-383 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-381 bde-f-text placetobee-faq-q-t\">\nCombien de places sont disponibles chez les accueillants ?\n<\/span><span class=\"bde-f-text-6944-382 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-389 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-384 bde-f-text placetobee-faq-p\">\nLes accueillants proposent 1 \u00e0 3 places. Tu trouveras le nombre de places de chaque accueillant dans le portail PlaceToBee.\n<\/p><div class=\"bde-f-container-6944-388 bde-f-container placetobee-faq-icons\"><img decoding=\"async\" class=\"bde-f-image-6944-385 bde-f-image placetobee-faq-icon\" src=\"\/wp-content\/uploads\/Place_1@3x-150x150-1.png\" alt=\"1 place\" loading=\"lazy\"><img decoding=\"async\" class=\"bde-f-image-6944-386 bde-f-image placetobee-faq-icon\" src=\"\/wp-content\/uploads\/Place_2@3x-150x150-1.png\" alt=\"2 places\" loading=\"lazy\"><img decoding=\"async\" class=\"bde-f-image-6944-387 bde-f-image placetobee-faq-icon\" src=\"\/wp-content\/uploads\/Place_3.png\" alt=\"3 places\" loading=\"lazy\"><\/div><\/div><\/details><details class=\"bde-f-container-6944-396 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-393 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-391 bde-f-text placetobee-faq-q-t\">\nUn accueillant souhaite \u00eatre averti par t\u00e9l\u00e9phone, mais je n\u2019arrive pas \u00e0 le joindre. Que faire ?\n<\/span><span class=\"bde-f-text-6944-392 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-395 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-394 bde-f-text placetobee-faq-p\">\nMerci de ne pas te rendre chez l\u2019accueillant sans l\u2019avoir joint au pr\u00e9alable si sa page dans le portail le demande. S\u2019il est injoignable, il a sans doute une bonne raison. Passe ton chemin et va chez le prochain accueillant.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-402 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-399 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-397 bde-f-text placetobee-faq-q-t\">\nLes emplacements sont-ils disponibles toute l\u2019ann\u00e9e ?\n<\/span><span class=\"bde-f-text-6944-398 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-401 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-400 bde-f-text placetobee-faq-p\">\nLa majorit\u00e9 des h\u00f4tes sont ouverts toute l\u2019ann\u00e9e et se r\u00e9jouissent de t\u2019accueillir. Il est toutefois possible qu\u2019\u00e0 certaines p\u00e9riodes, des accueillants aient des activit\u00e9s saisonni\u00e8res (moisson, vendanges\u2026) et ne puissent pas te recevoir. Ces informations figurent sur leur page de pr\u00e9sentation dans le portail.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-408 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-405 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-403 bde-f-text placetobee-faq-q-t\">\nJe voyage avec des amis, avec plusieurs v\u00e9hicules. Devons-nous tous avoir une adh\u00e9sion ?\n<\/span><span class=\"bde-f-text-6944-404 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-407 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-406 bde-f-text placetobee-faq-p\">\nOui, chaque v\u00e9hicule doit \u00eatre enregistr\u00e9 avec un abonnement PlaceToBee individuel. Merci aussi de tenir compte du nombre de places disponibles chez l\u2019accueillant.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-414 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-411 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-409 bde-f-text placetobee-faq-q-t\">\nJe ne connais pas encore mon num\u00e9ro d\u2019immatriculation. Comment devenir membre ?\n<\/span><span class=\"bde-f-text-6944-410 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-413 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-412 bde-f-text placetobee-faq-p\">\nAucun souci : indique \u00ab Inconnu \u00bb dans le champ, et tu pourras nous communiquer le num\u00e9ro d\u00e8s que tu le connais.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-420 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-417 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-415 bde-f-text placetobee-faq-q-t\">\nComment offrir PlaceToBee \u00e0 un ami ou \u00e0 un proche ?\n<\/span><span class=\"bde-f-text-6944-416 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-419 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-418 bde-f-text placetobee-faq-p\">\nRien de plus simple : jette un \u0153il \u00e0 notre <a class=\"placetobee-link\" href=\"\/fr\/shop\/\">shop<\/a>, tu y trouveras des bons cadeaux et une box d\u00e9couverte pour offrir PlaceToBee.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-426 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-423 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-421 bde-f-text placetobee-faq-q-t\">\nPuis-je s\u00e9journer chez les accueillants avec une simple voiture ?\n<\/span><span class=\"bde-f-text-6944-422 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-425 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-424 bde-f-text placetobee-faq-p\">\nAucun souci pour profiter des emplacements idylliques de nos accueillants en voiture. Pense simplement \u00e0 bien choisir tes accueillants en fonction des infrastructures propos\u00e9es (sanitaires, entre autres).\n<\/p><\/div><\/details><\/div><\/div><div class=\"bde-f-container-6944-452 bde-f-container placetobee-faq-cat\" id=\"portail\"><div class=\"bde-f-container-6944-431 bde-f-container placetobee-faq-cat-head\"><p class=\"bde-f-text-6944-429 bde-f-text placetobee-rule-n\">\nAu quotidien, en ligne\n<\/p><h2 class=\"bde-f-text-6944-430 bde-f-text placetobee-faq-cat-t\">\nPortail &amp; application\n<\/h2><\/div><div class=\"bde-f-container-6944-451 bde-f-container placetobee-faq-items\"><details class=\"bde-f-container-6944-437 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-434 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-432 bde-f-text placetobee-faq-q-t\">\nPuis-je transmettre une \u00e9valuation, un commentaire ou des f\u00e9licitations \u00e0 propos d\u2019un accueillant ?\n<\/span><span class=\"bde-f-text-6944-433 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-436 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-435 bde-f-text placetobee-faq-p\">\nQue tu aies une critique constructive ou un moment inoubliable \u00e0 partager, nous serons ravis de te lire. Tu peux nous transmettre ton \u00e9valuation via le formulaire d\u00e9di\u00e9 sur le portail PlaceToBee.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-444 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-440 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-438 bde-f-text placetobee-faq-q-t\">\nComment utiliser PlaceToBee comme application sur mon smartphone (iPhone\/Android) ?\n<\/span><span class=\"bde-f-text-6944-439 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-443 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-441 bde-f-text placetobee-faq-p\">\nTu peux acc\u00e9der aux accueillants PlaceToBee directement depuis notre application sur ton smartphone Apple ou Android :\n<\/p><p class=\"bde-f-text-6944-442 bde-f-text placetobee-faq-p\">\n<a class=\"placetobee-link\" href=\"https:\/\/apps.apple.com\/us\/app\/placetobee\/id1616842732\" target=\"_blank\">App Store<\/a> \u00b7 <a class=\"placetobee-link\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.placeToBee.mobile\" target=\"_blank\">Google Play<\/a>\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-450 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-447 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-445 bde-f-text placetobee-faq-q-t\">\nL\u2019application ne fonctionne pas sur mon smartphone. Pourquoi ?\n<\/span><span class=\"bde-f-text-6944-446 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-449 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-448 bde-f-text placetobee-faq-p\">\nSur Android, l\u2019application fonctionne d\u00e8s Android 10. Si tu as une version ant\u00e9rieure, mets \u00e0 jour ton syst\u00e8me d\u2019exploitation. Si ce n\u2019est vraiment pas possible, utilise la version web, accessible depuis ton navigateur : <a class=\"placetobee-link\" href=\"https:\/\/portal.place-to-bee.com\/\" target=\"_blank\">portal.place-to-bee.com<\/a>.\n<\/p><\/div><\/details><\/div><\/div><div class=\"bde-f-container-6944-495 bde-f-container placetobee-faq-cat\" id=\"adhesion\"><div class=\"bde-f-container-6944-455 bde-f-container placetobee-faq-cat-head\"><p class=\"bde-f-text-6944-453 bde-f-text placetobee-rule-n\">\nTa licence annuelle\n<\/p><h2 class=\"bde-f-text-6944-454 bde-f-text placetobee-faq-cat-t\">\nAdh\u00e9sion\n<\/h2><\/div><div class=\"bde-f-container-6944-494 bde-f-container placetobee-faq-items\"><details class=\"bde-f-container-6944-461 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-458 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-456 bde-f-text placetobee-faq-q-t\">\nPourquoi est-ce important de renouveler mon adh\u00e9sion ?\n<\/span><span class=\"bde-f-text-6944-457 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-460 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-459 bde-f-text placetobee-faq-p\">\nPlaceToBee s\u2019efforce de maintenir un contact r\u00e9gulier avec les h\u00f4tes, d\u2019\u00e9largir continuellement le r\u00e9seau d\u2019accueillants et d\u2019am\u00e9liorer ton exp\u00e9rience de campeur. Il arrive aussi que des h\u00f4tes quittent la plateforme pour diverses raisons. Ton adh\u00e9sion \u00e0 PlaceToBee est essentielle pour que la plateforme puisse vivre et se d\u00e9velopper.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-467 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-464 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-462 bde-f-text placetobee-faq-q-t\">\nQuelle est la dur\u00e9e de validit\u00e9 de mon adh\u00e9sion ?\n<\/span><span class=\"bde-f-text-6944-463 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-466 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-465 bde-f-text placetobee-faq-p\">\nTon adh\u00e9sion est valable <strong>365 jours<\/strong>.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-473 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-470 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-468 bde-f-text placetobee-faq-q-t\">\nLe renouvellement de la licence est-il automatique ?\n<\/span><span class=\"bde-f-text-6944-469 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-472 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-471 bde-f-text placetobee-faq-p\">\nNon. Chez PlaceToBee, nous n\u2019avons pas envie de te lier avec un renouvellement automatique. Quelques jours avant l\u2019\u00e9ch\u00e9ance, nous t\u2019envoyons un e-mail t\u2019invitant \u00e0 renouveler. Tu ne souhaites pas renouveler ? Aucun souci, tu n\u2019as rien \u00e0 faire : ton abonnement s\u2019arr\u00eatera \u00e0 l\u2019\u00e9ch\u00e9ance.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-479 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-476 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-474 bde-f-text placetobee-faq-q-t\">\nJe veux renouveler mon adh\u00e9sion, mais un message m\u2019indique que l\u2019e-mail est d\u00e9j\u00e0 utilis\u00e9. Pourquoi ?\n<\/span><span class=\"bde-f-text-6944-475 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-478 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-477 bde-f-text placetobee-faq-p\">\nPour renouveler ton adh\u00e9sion, le plus simple est de te connecter \u00e0 ton compte sur <a class=\"placetobee-link\" href=\"https:\/\/portal.place-to-bee.com\/\" target=\"_blank\">portal.place-to-bee.com<\/a>, puis d\u2019aller sur la page de renouvellement : <a class=\"placetobee-link\" href=\"https:\/\/portal.place-to-bee.com\/payment\" target=\"_blank\">portal.place-to-bee.com\/payment<\/a>.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-485 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-482 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-480 bde-f-text placetobee-faq-q-t\">\nCombien de temps les bons cadeaux PlaceToBee sont-ils valables ?\n<\/span><span class=\"bde-f-text-6944-481 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-484 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-483 bde-f-text placetobee-faq-p\">\nLes bons cadeaux PlaceToBee sont valables une ann\u00e9e.\n<\/p><\/div><\/details><details class=\"bde-f-container-6944-493 bde-f-container placetobee-faq-item\"><summary class=\"bde-f-container-6944-488 bde-f-container placetobee-faq-q\"><span class=\"bde-f-text-6944-486 bde-f-text placetobee-faq-q-t\">\nPuis-je obtenir un remboursement de ma licence PlaceToBee ?\n<\/span><span class=\"bde-f-text-6944-487 bde-f-text placetobee-faq-plus\">\n\n<\/span><\/summary><div class=\"bde-f-container-6944-492 bde-f-container placetobee-faq-a\"><p class=\"bde-f-text-6944-489 bde-f-text placetobee-faq-p\">\nNotre service est une licence annuelle qui offre un acc\u00e8s digital imm\u00e9diat. En principe, nous n\u2019acceptons aucune demande de remboursement, quelle qu\u2019en soit la raison.\n<\/p><p class=\"bde-f-text-6944-490 bde-f-text placetobee-faq-p\">\nDans des cas exceptionnels \u2014 par exemple un probl\u00e8me avec le v\u00e9hicule ou une maladie \u2014 tu peux nous fournir un justificatif. Nous \u00e9tudierons alors ta demande au cas par cas.\n<\/p><p class=\"bde-f-text-6944-491 bde-f-text placetobee-faq-p\">\nSi un remboursement est accord\u00e9, un montant de CHF 20.\u2013 est d\u00e9duit pour les frais d\u2019envoi de la vignette et de traitement.\n<\/p><\/div><\/details><\/div><\/div><p class=\"bde-f-text-6944-496 bde-f-text placetobee-faq-empty\">\nAucune r\u00e9ponse ne correspond \u00e0 ta recherche. Essaie un autre mot-cl\u00e9 ou <a class=\"placetobee-link\" href=\"\/fr\/contact\/\">\u00e9cris-nous<\/a> !\n<\/p><\/div><\/div><\/section><section class=\"bde-f-container-6944-508 bde-f-container placetobee-sec placetobee-steps\"><div class=\"bde-f-container-6944-507 bde-f-container placetobee-in placetobee-cta\" data-entrance=\"slideUp\"><div class=\"bde-f-container-6944-503 bde-f-container placetobee-cta-txt\"><p class=\"bde-f-text-6944-500 bde-f-text placetobee-eyebrow\">\nToujours une question ?\n<\/p><h2 class=\"bde-f-text-6944-501 bde-f-text placetobee-h2 placetobee-h2-light\">\nTu n\u2019as pas trouv\u00e9 ta r\u00e9ponse ?\n<\/h2><p class=\"bde-f-text-6944-502 bde-f-text placetobee-lead placetobee-lead-light\">\n\u00c9cris-nous via le formulaire de contact, nous serons heureux de te renseigner.\n<\/p><\/div><div class=\"bde-f-container-6944-506 bde-f-container placetobee-cta-btns\"><a class=\"bde-f-text-link-6944-504 bde-f-text-link placetobee-btn\" href=\"\/fr\/contact\/\" target=\"_self\">\n\u00c9cris-nous\n<\/a><a class=\"bde-f-text-link-6944-505 bde-f-text-link placetobee-btn-ghost-light\" href=\"\/fr\/regles-dor\/\" target=\"_self\">\nLire les r\u00e8gles d\u2019or\n<\/a><\/div><\/div><\/section><div class=\"bde-shortcode-6944-510 bde-shortcode\"><style>@media (prefers-reduced-motion: reduce){[class*=placetobee-]{animation:none !important;transition:none !important;}}<\/style><script>(function(){function norm(s){return (s||'').toLowerCase().normalize('NFD').replace(\/[\u0300-\u036f]\/g,'');}function run(){var inp=document.getElementById('placetobee-faq-q');if(!inp)return;var items=[].slice.call(document.querySelectorAll('.placetobee-faq-item'));var cats=[].slice.call(document.querySelectorAll('.placetobee-faq-cat'));var empty=document.querySelector('.placetobee-faq-empty');items.forEach(function(d){d.dataset.ptbText=norm(d.textContent);});var t;inp.addEventListener('input',function(){clearTimeout(t);t=setTimeout(function(){var q=norm(inp.value.trim());var terms=q.split(\/ +\/).filter(Boolean);var total=0;items.forEach(function(d){var ok=!terms.length||terms.every(function(w){return d.dataset.ptbText.indexOf(w)>-1;});d.style.display=ok?'':'none';if(ok)total++;if(terms.length&&ok&&total<=3)d.open=true;if(!terms.length)d.open=false;});cats.forEach(function(c){var vis=[].slice.call(c.querySelectorAll('.placetobee-faq-item')).some(function(d){return d.style.display!=='none';});c.style.display=vis?'':'none';});if(empty)empty.style.display=total?'none':'block';if(terms.length){var f=document.querySelector('.placetobee-faq-body');if(f&&f.getBoundingClientRect().top>window.innerHeight)f.scrollIntoView({behavior:'smooth',block:'start'});}},180);});document.querySelectorAll('.placetobee-faq-q').forEach(function(s){s.addEventListener('click',function(){var d=s.parentNode;if(!d.open){items.forEach(function(o){if(o!==d&&o.open&&!inp.value)o.open=false;});}});});}if(document.readyState==='loading')document.addEventListener('DOMContentLoaded',run);else run();})();<\/script><\/div><\/main>","protected":false},"excerpt":{"rendered":"<p>Tout n\u2019est pas clair ? Questions fr\u00e9quentes Tu as des questions, nous avons les r\u00e9ponses. Cherche un mot-cl\u00e9 ou parcours les cat\u00e9gories. G\u00e9n\u00e9ral Portail &amp; application Adh\u00e9sion Cat\u00e9gories G\u00e9n\u00e9ral 20 Portail &amp; application 3 Adh\u00e9sion 6 Besoin d\u2019aide ? Notre \u00e9quipe te r\u00e9pond avec plaisir. \u00c9cris-nous Avant &amp; pendant ton s\u00e9jour G\u00e9n\u00e9ral Pourquoi dois-je m\u2019annoncer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-6944","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tu as des questions, nous avons les r\u00e9ponses - PlaceToBee<\/title>\n<meta name=\"description\" content=\"Tu souhaites savoir comment fonctionne PlaceToBee ? 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